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Coopersburg Family Practice

  68 inquiries |
Family and General Practice Physicians and Surgeons, Do

500 East Station Avenue
Coopersburg, PA 18036-2028
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(610) 282-1170

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/14/2019

Unprofessional doctor who should be reported.

My husband had an appointment to apply for medical marijuana due to panic attacks, anxiety and depression. He lost his sight suddenly seven years ago and has been struggling ever since. Dr Shoenberger was fixated on blaming me, his wife, for his issues because he did not see a psychiatrist when it happened. My husband had counseling at the Center for Vision Loss for two years weekly and our primary doctor prescribed different medications over the years which didn't help much. For the last seven years he has attended two monthly support groups and we take advantage of activities that are provided for visually impaired. He had the nerve to tell me I did nothing for my husband. After verbally abusing me I told him to forget it. We didn't need him. He became enraged and started yelling at us, nudging my blind husband, who I was leading, in the back out of the examining room. He continued screaming at us in the hallway to "Get out of his office". This was screamed several times as we were leaving in front of other patients and staff. Needless to say we were both devastated that a doctor was so unprofessional and nasty. We came to him for help, not to be berated. This was our first visit. Who is he to judge me not knowing us and our situation?! I have also reported him to the Mission who dispenses medical marijuana in Allentown. Dr Shoenberger should be reported to the medical marijuana board who certifies doctors.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Coopersburg Family Practice closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a family and general practice physician's office.

Primary Contact: Douglas Shoenberger
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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Websites:
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