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Deluxe Taxicab

  11 inquiries |
Taxicab Companies

255 Grant Ave
Auburn, NY 13021-1447
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(315) 253-3333

Company Rating


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Customer Reviews

based on 1 review.

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/4/2021

Employees are unprofessional

I have literally spent 1000's of dollars a year on transportation through this company. Only to be yelled at by drivers late too appointment screamed at by the owner of the company given attitude by discussing drivers and I don't make it to appointments or times faxes are mysteriously lost or don't show up at all. I made a call to have a time call to go to the gas station and then back home and was told even though I am a paying customer I cannot do that by a driver. I am tired of being treated as if I'm being screamed at by a cab company who's job it is to take people from point A to point B. I don't not see why this company is still in operation the owner runs the filthiest hotel in all of Auburn NY. The cabs have bed bugs and are constantly breaking down and her employees are unprofessional slobs. Please do something about this and get this company shut down. I would like for someone to shut this company and her filthy hotel down.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Deluxe Taxicab closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a taxicabs

Primary Contact: Rika Partel (Owner)
Business Started: N/A

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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There are no additional web sites.

There are no additional contacts.