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2230 East Imperial Highway
El Segundo, CA 90245
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(800) 531-5000

General Support 8 AM-1 AM EST 7 days a week
Technical Support 24 hours a day 7 days a week

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based on 11 reviews.

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Customer Reviews

Showing 11 recent reviews for DirecTV, Inc.

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Posted on 10/30/2019

They didn't call ahead of time and didn't answer the phone when we called them.

We had appointment for the 26th of October to have Directv installed and they cancelled, and said they would be here on the October 29 at 4 o'clock or after. We said that would be fine and we had appointment that morning so that would be a plus because my husband had taking that whole day off just for that. So while we were at our appointment Directtv came at 12:10, but they didn't leave a message or call ahead of time to let us know they where coming. We tried to call them back and they would not answer. I think they should get a bad response to that.

Verified Review

Posted on 7/11/2019

direct tv

Although you have asked me to post a favorable review for this company seeing I received the money they owed me that is something I can not do. I spoke to many people off and on at direct tv and each time I got an entirely different answer. Several customer service reps plus a supervisor told me this had been canceled yet I found out later no one did their job of cancelling it for me. I am very happy I am finished with direct tv because, through my dealings, I find the company to be one of the worst I have ever encountered.