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Discovery Communications, LLC

233 inquiries |
Television Station Broadcast Companies

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1 Discovery Place
Silver Spring, MD 20910-3354 | Get Directions

(866) 324-3637

http://www.discovery.com

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/23/2021 Steven H.

The net consequences are the same.

As an ten year veteran in audio production, post-production and broadcast technology, I must lodge a complaint about the inadequate attention to the ASA Broadcast Standards for audio replication of productions for broadcast on commercial television and cable television. ID is set to an AGC (audio gain control) level when it must be subject to ASA SMPTE industry standards. How Federal Communications Commision can permit them to continue to broadcast erroneous audio material without complying with SMPTE broadcast standards is unacceptable. They should be required to correct the problems or cease to have FCC license to operate. Hire audio techs who have a rudimentary understanding and experience with professional audio recording and reproduction. If you don't you will lose audience viewers eventually and go out of business.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Discovery Communications, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is television broadcasting stations.

Primary Contact:	Legal Department
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Discovery Communications Inc

Investigation Discovery

Websites:

http://www.investigationdiscovery.com

Contacts:

Judith A Mchale (CEO)

Addresses:

7 Saint Paul Street Suite 820, Baltimore, MD, 21202

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