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Divorce Place, Inc.

  1,858 inquiries |
Internet Services

92 Argonaut, Suite 200
Aliso Viejo, CA 92656
| Get Directions

(800) 604-2860

http://www.mydivorcepapers.com

Monday - Friday: 6am - 8pm
Saturday - Sunday: 8am - 5pm

Company Rating

BB

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Customer Reviews

based on 1 review.

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Complaint Experience

33%

Complaint Resolution Index (CRI)

3 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/11/2017

horrible customer service

be very careful. was told I could file in my county and paid for a service. a week later no response on paperwork and when I called to check they could not file in my county. was told 3-7 days for refund, then 10 days and then it was 15 days. 21 days and still no refund. cant speak to the people that handle the refunds. blaming it on my bank. asked if they wanted a three way conversation with my bank and they refused. promised call backs and emails with no response as of yet. Sad they take advantage of people and vets in need of help. Stay away from this company.

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Complaints and Resolutions

Total Amount in Dispute:
$657.00

Total Amount Settled:
$299.00

Complaint Experience

33%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, some complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.
However, the company failed to respond to one complaint.

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Complaint Closing Statistics

3 complaints against Divorce Place, Inc. closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

Our online Divorce Forms Preparation service is designed to make the entire process of getting a divorce not only easy but also affordable.

Primary Contact: Heather Stacey
Business Started: 4/1/2002
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

My Divorce Papers

Websites:
There are no additional web sites.

Contacts:

Jason McClain (CEO)