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12 Mauchly Drive Suite C
Irvine, CA 92618
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(800) 233-3648

http://www.drivecrash.com

Monday - Fridat 9:00 AM - 6:00 PM
24/7 Emergency Services Available

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based on 3 reviews.

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Customer Reviews

Showing 3 recent reviews for Drivecrash.com

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Posted on 3/19/2024

Computer Hacked & Wiped Out. Lou Retrieved everything!

Hello, A man called me unsolicited, and he said he was my antivirus company. He said they were no longer doing buiness in North America. He added that, per the agreement, they had to reimburse my costs. I said, you're not my antivirus company. He got agitated, "Sir, I'm trying to help you!" etc. I repeatedly said my company is Bit Defender, and I'll call them tomorrow. When tomorrow came, I was sitting in front of my computer and I received a similar call from Bit Defender. I was caught off guard. I watched him take over my computer and moving through all my information. I did no banking with the computer, and I gave him no information. I kept shutting the computer off and on, and there he was moving on my screen. there are a lot more details, but he finally said, "because you've been so uncooperative, I deleted everything from your computer!, and he hung up" I looked at my screen, and I saw nothing but black where i previously had about 50 icons all through my recent nursing college! I had thousands of photos wiped out, gone. Every document, gone. I called Lou at Crash Drive. He was very empathetic. He said take the computer to Best Buy, and have them remove the hard drive then mail it to me. I live near Raleigh, North Carolina. I live in the middle of nowhere. Lou recovered all my information; all of it. He mailed me back the hard drive as well as an external thing with everything on it and my internal hard drive. I know nothing about computers, but Lou saved me. I read some reviews, and I will tell you, that Lou is the real deal! You can trust me. I believe in so much, that you can write me a letter about my hacking, and Lou's rescue. You can trust him, spread the word.

Posted on 4/19/2019

Great Job

I contacted the company & spoke with Lou. I needed a 7 page paper retrieved from an old floppy disc. Lou instructed me on mailing it to him & gave me a price. I mailed it, it was received, the info was retreived & sent to me via email. The process was quick & effortless & Lou was delightful to deal with. The price went up when they received my disc & I do know they don't know until they open the disc but it was worth it to me & Lou seemed like an upright guy.