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Edgepark Medical Supplies

  528 inquiries |
Medical Supplies

1810 Summit Commerce Park
Twinsburg, OH 44087
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(541) 331-2279

http://www.edgepark.com

Company Rating

F

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Customer Reviews

based on 3 reviews.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

5 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/25/2022

Often times, I will get excuse after excuse, usually with the response that it is at the fault of my insurance, a blatant lie.

Edgepark claims that it's primary focus is the health of others. Edgepark is a durable medical equipment company, offering various items from breast pumps to continuous glucose monitoring devices for diabetics. I am a type 1 diabetic and have been since I was a child. My endocrinologist recommended that I use Dexcom for glucose monitoring, as a t1d, my levels actually run low instead of high, leading to seizures and at times, hospitalization. Edgepark is a third party medical distribution center that has absolutely no regard for the health of its clients. Every order that I place then leads to a follow up call to make certain that my order has been processed. Often times, I will get excuse after excuse, usually with the response that it is at the fault of my insurance, a blatant lie. My health and well-being relies on the timeliness of their ordering process, which never fails to fall short. I beg you to please do a full investigation of Edgepark. Not only for myself, but for other patrons who must put their health on the line due to their clear negligence. I do fear that I will be asleep, my glucose levels plummet, and will end up in the car of an EMT or medical staff at an emergency room. Their excuses are empty. Feel free to look at other patients reviews of this company. They have absolutely no right to be in the business of health.

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Complaints and Resolutions

Total Amount in Dispute:
$139.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

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Complaint Closing Statistics

5 complaints against Edgepark Medical Supplies closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
5 Unanswered

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Other Information

Company Info

This company's business is the sale of medical supplies.

Primary Contact: Customer Service
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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