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Equipment Brokers Unlimited

534 inquiries |
Copiers and Supplies Dealers

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9043 Lurline Avenue
Chatsworth, CA 91311 | Get Directions

(818) 778-0560

http://www.equipmentbrokersunl...

Please contact us for our current business hours.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/16/2019 Jean-Michel B.

Avoid at all cost!

We purchased 2 copiers from EBU on January 16th. First one arrived mid February. Over 2 weeks after they were paid when they were supposed to ship immediately. The other one arrived on February 22nd. One copier arrived with missing parts and was dirty inside. The second one arrived not working. EBU refuse to take care of the situation despite their website and invoice saying they would guaranty to arrive in good, working condition. Don't have any other solution but to take them to court...

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Equipment Brokers Unlimited closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Equipment Brokers Unlimited is providing wholesale services in new and used copiers in the United States.

Primary Contact:	Adjit Dodani (Controller)
Business Started:	10/5/1998
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Photocopying and Duplicating Services

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