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Eurasia Cafe

52 inquiries |
Fast Food Restaurants

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2626 Dupont Drive # A80
Irvine, CA 92612 | Get Directions

(949) 955-2626

http://www.eurasiacafeirvine.c...

Mon, Wed. Fri: 11:00 AM- 12:00 AM
Tues: 11:00 AM- 12:00 PM
Sat & Sun: 5:00 PM-12:00 AM

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/24/2016 Darold W.

False advertising of pricing

I went to EURASIA CAFE for lunch one day, and on there menue board it dilayed a meal with your choice of meat ( chicken, pork, or shrimp) all for one price as displayed, but when I ordered the meal and specified shrimp, the person up charged me a dollar. When I showed her what the menue board said, and pointed to the menue board, she said "there's nothing we can do, it's built into the register" ; however, would NOT reduce the price for my meal, so I declined the meal and went somewhere else. To me this is a falsification of Pricing and an OVER CHARGE to the consumer. Thank you, an UNHAPPY CUSTOMER

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Eurasia Cafe closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Eurasia Cafe offers delicious dining, takeout and delivery to Irvine, California.

Primary Contact:	Min Zhang (Owner)
Business Started:	10/28/2013
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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