Excellent Maid Service ratings, reviews and complaints - House Cleaning

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Excellent Maid Service closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Excellent Maid Service is an affordably priced full service professional maid service. Services include windows, moveins/moveouts, baseboards, bed making, refrigerator and stove cleaning, spring cleaning, and the upkeep of the home every two weeks.

Primary Contact:	Amy Ayala (Owner)
Business Started:	3/13/1998
Social:

About Excellent Maid Service

Amy AKA (Amparo) established this house cleaning business many years ago and through that time she has implemented innovative ideas to provide a service that will not only keep your home looking brilliant but, will make you feel at ease when you walk into your clean home. Amy personally hires and trains each and every one of her employees, paying special attention to hire the most ethical and honest individuals. Amy trains her employees so that they can perform as if it was her doing the work.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Excellent Maid Service, Inc.

Websites:
There are no additional web sites.

Contacts:

Amparo Ayala (Owner)

Other Categories:

Maid and Butler Services

Property Maintenance

Reputation Report

Excellent Maid Service

Complaints and Resolutions

Other Information