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GameStop

  216 inquiries |
Video Games Retail Dealer

3268 Inner Perimeter Road Suite D-1
Valdosta, GA 31602
| Get Directions

(229) 244-7175

https://www.gamestop.com/store...

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/30/2019

They should change their policy.

When we went into GameStop around 5 p.m. December 28th my son wanted to get a game called No Man's Sky for his New Xbox they did not have it on the shelf so he asked one of the men behind the counter and he said they had it $27.99 my son's only 13 years old so when he got the game I asked if I can see it so I can read to make sure it's appropriate for his age I don't allow him to play mature adult video games so I had to make sure it was E for everybody I asked young man if I can see it he hesitated then he handed me the game and came from behind the counter stood by me with both his hands on his hip and I asked him did you come from behind the counter for me he said yes that's their policy stand next to a paying customer I can't believe that, that incident hurt me so bad and my son because he really wanted the game. I am 55 years old my son is 13 years old have never stole anything for that young man to come behind the counter with both his hands on his hip like he's about to take me down for looking at a CD game they need to change that policy I'm waiting for a district manager to call me. I don't want to call the race card but I really wonder if I was a Caucasian woman would he have done that this bothers me bad everybody not a bad person especially when we're spending money

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against GameStop closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business selling games and accessories.

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Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

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Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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Websites:
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