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400 Fulton Street
Brooklyn, NY 11201
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(718) 855-8574

Company Rating


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Customer Reviews

based on 1 review.

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/31/2020

The gap needs to really watch who they hire. Send them for training working with the public.

Gap factory downtown Brooklyn Fulton street rude cashier behind the counter and she wasn't even wearing her mask unless under her chin is the new way. Standing in line for a minute waiting patiently because I was next, a lady came and was standing on the side of me. so I say the line is , she said she was already here and pointed to her items I told her ok. The lady then said go ahead since I only had one item. One cashier told he other cashier the another lady was back. Then she came down to another register to ring her and when the lady said I can go, the cashier told her to come. Just plain rude with no mask on. Like saying I can wait. The gap needs to really watch who they hire . Sent them customer service classed first. Unprofessional!!!!!

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Gap Factory closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a general apparel and accessories store.

Primary Contact: Manager
Business Started: N/A

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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