Gil's Electrical Service, Inc. reviews

On 6/19/20 Gil's installed attic fan

They replaced my attic fan with a new one I supplied. Since then (I know it has been over two years) it has never come on automatically as it is supposed to do when the attic reaches a certain temperature. Apparently, they did not rewire the fan correctly to work with the thermostat. It does work with a manual switch, but that defeats the whole purpose of having an attic fan. I was also upsold on some recessed lights for kitchen - all "work" was overpriced.

VERY RUDE AND DISHONEST COMPANY Was taken advantage of and cheated.

I needed 3 ceiling fans hung in existing places and all plugs, outlets and lights to work properly so I called and Gil's Electric to come to my new home. I took Saul around and showed him the light and switches that do not work. I had to go back to work and asked him to call me if he had any issues or questions. He offered to put my can-lights back in the kitchen which I took out myself for the painters - (They are very easy to put in) I said yes thank you so much thinking he was going to put them back. He left me a message and said everything was done and worked. At the same time he charged my credit card $2,500. I went by my home at noon to check everything out since they said they were finished and 6 ceiling can lights in my main living room still did not work. I called the office and the person who answered the phone was very rude to me and said I did not pay them to fix those lights! That was the main reason I asked them to come to the home to make sure all ceiling lights worked. I even showed Saul the exact lights and switch and told him it did not work. I work for a City and I know customer service and this company had the worst I have experienced. Instead of taking care of it, the woman at the office told me the soonest they can get back was in six days and I would have to pay again. I am so upset with this company. Do not trust or use this company. They will overcharge and if you can not stay and watch them you may be cheated. I am an honest and fair person and Gil's Electric (after paying $2,500, should have sent their crew back immediately since they charged my card and fixed the lights they were suppose to fix. After offering to snap the can lights back in the kitchen which you can reach easily - I saw on my bill that they charged me over $400.00 to put the lights back in. I would have done it myself! Guess what upset me the most was how I was treated on the phone by there office. The crew was very nice. The girl on the phone said they work for her and not to listen to the crew. I will YELP everywhere I can since I was treated so poorly. They should have just sent the crew back to fix the lights I wanted fixed at no charge after gouging and upselling me. I don't get upset easy but when someone takes advantage of me I get upset.