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Gray Water Recycling Systems, LLC

186 inquiries |
Water Purification and Filtration Equipment Wholesale

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318 Avenue #414
Redondo Beach, CA 90277 | Get Directions

(310) 463-2634

http://www.reusegraywater.com

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/1/2016 Avner U.

Do not do business with this company - Thieves extraodinaire

Buzz Boettcher the owner "A*****e extraordinaire" - swindled me for a $2500 deposit. Took the money & ran. I wouldn't trust this guy to scrub my toilet - let alone install a graywater system. I took the scumbag to court & he claimed he was just working for a company that was mismanaged & had gone bankrupt. Truth of the matter is he was the president of the company, it said so on his website. He was the one that came to supposedly give me an estimate. He's the one that signed the contract. He sent me some prefab list of equipment to purchase to the tune of $1500 - which I bought & the items are rotting in my storage. Bottom line - Gray Water Recycling Systems, LLC is a front for thieves - scumbags. There were 2 other very similar complaints which I did not find until the check was cashed & Boettcher was no where to be found. I have full records to substantiate if anyone has any doubts.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Gray Water Recycling Systems, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We are a leading environmental resource company specializing in innovative and practical water reuse systems. We design, manufacturer and sell these systems for hotels, resorts and commercial properties as well as single and multi-family residences.

Primary Contact:	Buzz Boettcher (Founder & CEO)
Business Started:	5/18/2011
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Water Recycling Systems, LLC

Websites:
There are no additional web sites.

Contacts:

Addresses:

1715 Via El Prado #414, Redondo Beach, CA, 90277

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