Grove Contracting, Inc. ratings, reviews and complaints - Home Improvements

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Grove Contracting, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Grove Contracting, Inc. provides home improvement services, custom home building, renovations, siding, decks, room additions and more.

Primary Contact:	Brian L. Grove (President)
Business Started:	3/19/1998
Social:

About Grove Contracting, Inc.

Grove Custom Design Builders is a family owned and operated company, based in Southern Maryland, with over 13 years experience in custom home building, renovations, and home improvement. Our commitment to outstanding craftsmanship, design quality and service allows us to customize your home to your budget and vision. We can work with your plans or you can choose one of our select line of custom deisgns. In all of our years working with custom projects of all types we have learned that our value cannot be measured in square feet. Our reputation for our clients' satisfaction is the true measure of our worth.

Understanding your priorities is the single most important thing we do. Ultimately your satisfaction and our reputation depend on it. Grove has developed a trusted network of professionals who deliver what it takes to build your home perfectly, on time and in budget. Our team's dedication to quality and attention to detail allows us to custom build the home of your dreams.

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Licensing

This company may be required to be licensed or registered for the services they provide. To check the status of this companyâ€™s license or registration please contact the Maryland Deparment of Labor Licensing and Regulation at www.dllr.state.md.us or call (410) 230-6231.~~This companyâ€™s license number is MHIC 120425.~~This company may be required to be licensed or registered for the services they provide. To check the status of this companyâ€™s license or registration please contact the Maryland Attorney General at www.oag.state.md.us or call (877) 259-4525 or (410) 576-6573.~~This companyâ€™s license number is MHBR 3177.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Grove Custom Design Builders

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