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Hacienda Rustica

  2,516 inquiries |
Furniture Manufacturers

3855 Cesar Chavez Avenue
Los Angeles, CA 90063
| Get Directions

(323) 325-2565

http://www.haciendarustica.com

Showroom in Los Angeles M-F 9 to 4 appointment is necessary.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/27/2014

Beautiful furniture, custom orders, great service.

I have had my Hacienda Rustica bedroom suite for ten years now, and still absolutely love it. Working with the manager, Oscar, was delightful. He was so willing to customize and make me exactly what I wanted, and for a great price too, complete with delivery. Now, a decade later, I am remodeling my bathroom, and so delighted I can go back to him and get a vanity that matches my wonderful bedroom suite! My husband and I have a huge log home, but not a huge budget. When we bought the place, I thought hard about how I wanted to decorate it. I don’t really like most of the furniture I see on log home sites – much of it seems so forced or cutesy. But modern furniture doesn’t look right either. We were shopping for a bed, and I found Mexican rustic at Pier One. My husband immediately rebelled, and said it was too light weight and would not last. He wanted a gigantic paneled bed from a traditional furniture store, which I thought would look awful in the house. I searched every nook and cranny of the internet until I finally found a gigantic, paneled, Mexican rustic bed at Hacienda Rustica! Oscar had it made exactly to our specs, and we both love it. It looks perfect in our log home – I can’t imagine anything else there. It is both beautiful and very solid. So we added on, and now have a room full of it, and I hope to have a matching vanity in the master bath soon.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Hacienda Rustica closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Hacienda Rustica is providing the sale of custom made Mexican furniture.

Primary Contact: Oscar Almaguer (Manager)
Business Started: 10/12/2000
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info

DBAs:

HaciendaRustica.com
Hacienda Furniture

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

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