Find a reputable business?

Complaints and Resolutions

International Award Payment Center complaints

Read Complaints File Complaint View Full Report

P.O. Box 219134
Kansas City, MO 64121 | Get Directions

(816) 842-5510

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$71.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

Complaint Closing Statistics

1 complaints against International Award Payment Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

1 complaints against International Award Payment Center

Sort by

7/6/2022

RESPONSE: Complaint was not answered Amount in Dispute: $71.49 Amount Settled: $0.00

Customer Complaint

7/6/2022

I received a pop-up on my phone that said that I had one in a contest to win a iPad it said all I had to do was pay for shipping and handling and it will be shipped to me so I did it couple of days later they took $74 off my account and they said that I read it wrong which I did not they said that it was for a contest but it was not for a contest it said that I had one I told him I wanted my money back they said that this protest was valid and that I would not get it back she then asked me what I like to be taken off of the less I said yes immediately to make sure that this doesn't happen again and the dead three weeks later they took off $71.49 for the same purchase which I did not make. Resolution Sought I would like my money back.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile