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Jesus Bridal complaints

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6901 Pacific Blvd.
Huntington Park, CA 90255 | Get Directions

(323) 830-2751

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Total Amount in Dispute:
$400.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Jesus Bridal closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Jesus Bridal

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1/21/2024

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

12/26/2023

It was a very unpleasant experience. I received the suit with holes and dirty, as well as very bad attention from the employee. Resolution Sought Make this right. Pay more attention because people trust you and we deserve respect.

3/23/2022

RESPONSE: Complaint was not answered Amount in Dispute: $400.00 Amount Settled: $0.00

Customer Complaint

2/25/2022

This store name Jesus Bridal charge my mom $400 on her debt with out her consent identity theft was involved, we made a police report officer Sanchez wrote the report . Resolution Sought I would like this business to be more professorial and ask for ID when purchased is being made they keep accusing my mom but they don't have no invoice or any documents of purchase as a business invoices should be save each year for tax purposes it's a business this Jesus Bridal should refund my mom her $ 400

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