Jones Dry Cleaners ratings, reviews and complaints - Drycleaners and Laundry Companies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Jones Dry Cleaners closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Jones Dry Cleaning provides exceptional laundry and dry cleaning services at an affordable rate.

Primary Contact:	Archie Jones (Vice President)
Business Started:	3/1/1966
Social:

About Jones Dry Cleaners

Jones Dry Cleaners provides a wide range of dry cleaning services to our customers in the Riverside County area including alterations, spot removals, laundry services, shirts, leather, commercial accounts and much more. In addition, sizing is done in dry cleaning machines to make the cloth feel brand new again. This also holds the crease better in pants to make them look better. We also take pride in using the best soaps available to make your clothes look and feel fresh.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Brockton Arcade Laundry

A & G Jones Dry Cleaning Company, Inc.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Drapery and Curtain Cleaning Service

Leather Cleaning Services

Addresses:

6771 Brockton Avenue, Riverside, CA, 92506

Reputation Report

Jones Dry Cleaners

Complaints and Resolutions

Other Information