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Reputation Report

Ketech, LLC

  676 inquiries |
Automobile Parts and Supplies Retail

6840 Orangethorpe Avenue, Unit C
Buena Park, CA 90620
| Get Directions

(714) 228-5966

http://www.autolightsbulbs.com

Please contact us at (714) 228-5966 for hours

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/22/2020

Not Good!

5/22/2020 I had bought 2 headlamps from company, great price. the passage side led lights above the headlamp (eyebrow) stopped working, and headlamp looked like it had been opened up. Sent it back they sent new headlamp. Same led goes out. Company then stops returning my e-mails, until I go to paypal. Then they only offer shipping back, I told them several different ways I want to keep headlamp and I will deal with the leds going out. I have pictures. Been an auto tech for over 15 years. Give me a DISCOUNT, not a REFUND! If I was a business taking this headlambs out and in, my customer satisfaction would be in the toilet. Very nonprofessional! Lack of communication skills! You get what you pay for!

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Complaints and Resolutions

Total Amount in Dispute:
$100.00

Total Amount Settled:
$100.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Ketech, LLC closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

Ketech, LLC, offers; Headlights & Parking Lights, Tail Lights, Fog Lights, Light Bulbs (Color), and Mirrors, ect....

Primary Contact: Annie Pan (General Manager)
Business Started: 3/27/2007
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Autolightsbulbs.com

Websites:
There are no additional web sites.

Contacts:

Jim Junchoe (Principal)