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Ladera Lending, Inc.

822 inquiries |
Mortgage Services

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555 Corporate Drive Suite 215
Ladera Ranch, CA 92694 | Get Directions

(800) 592-9396

http://www.laderalending.com

Monday - Friday:
8:00 am - 6:00 pm PST

Company Rating

AAA

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Customer Reviews

based on 34 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/28/2019 Marlena H.

Refinance Loan with Ladera Lending

Patrick Creavy helped us out and took the time to actually listen to me concerning our situation. I really appreciate all of his help. I live in a small town in Florida and never thought I would even attempt to get a loan through a bank that was not local, let alone all the way across the country. Patrick has such a good personality and a great sense of humor and put me at ease from the beginning. I knew I could trust him from our very first conversation. It was a pleasure working with him!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Ladera Lending, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Ladera Lending, Inc. is a licensed real estate company that provides home loan services with in-house origination, processing, underwriting, and docs and funding.

Primary Contact:	Robert L Brown (Owner)
Business Started:	5/3/2000
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01904619
Status: Licensed

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Ladera Lending

Websites:
There are no additional web sites.

Contacts:

Patrick Creavy

Other Categories:

Loan Companies

Addresses:

27702 Crown Valley Parkway PMB #234 Suite D-4, Ladera Ranch, CA, 92694

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