Find a reputable business?

Complaints and Resolutions

Lampeez complaints

Read Complaints File Complaint View Full Report

3361 Boyington Drive, Suite 240
Carrollton, TX 75006 | Get Directions

(866) 473-7430

http://www.lampeez.com

File a complaint in less than 5 minutes!

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Total Amount in Dispute:
$59.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Complaint Closing Statistics

2 complaints against Lampeez closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

2 complaints against Lampeez

Sort by

6/14/2022

RESPONSE: Complaint was not answered Amount in Dispute: $59.00 Amount Settled: $0.00

Customer Complaint

5/19/2022

My e mail says I ordered something from you on may 17, 2022 for $59.00. That is not true! I did not order anything from yo for that amount and it does not say what I ordered. Please contact me immediately at 814 695 3010. And acknowledge receipt of this complaint. Thank you. Resolution Sought Call me let me know what was ordered, and cancel the order. Also pleases let me know the items I ordered from you in the past.

12/14/2021

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

11/18/2021

I received a lamp that I did not order. The wine set lamp. I ordered the guitar and did get that but the wine set was in there too. No invoice showing that I ordered it. Do I keep it or send it back? If charged for it, I would expect a refund on return of the lamp. Resolution Sought If I paid for it and return it, then I expect a refund.

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile