Find a reputable business?

Reputation Report

Lara Pools And Spas

Member | 1,529 inquiries |
Swimming Pool Contractor

File Complaint

739 East Evans Street
San Jacinto, CA 92583 | Get Directions

(909) 957-5229

http://www.larapools.com

If you have any questions or would like a free in-house quote, please call us at any time.

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 7 reviews.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 04/12/2005
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 4/14/2016 Steven B.

Roy from Lara pools was definitely the right guy for our dream pool. Our family loves the pool!!!

They are FANTASTIC! Roy from Lara pools was definitely the right guy for our dream pool. Roy started on time, kept us updated throughout the entire process, and finished on time with exactly what he promised. Roy is a man of utmost integrity, and handled all of the small bumps along the way with ease. His workers were courteous and pleasant to be around, and we always knew what was going on. He's been back to our house after finishing the project to make minor repairs at no cost. Our family loves the pool!!! Probably the best investment we've ever made. I would rate them higher than 5 stars. Thank you Roy.”

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Lara Pools And Spas closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Since 1989, Lara Pools and Spas have provided Custom Pool and spa construction services.

Primary Contact:	Roy Lara (Owner)
Business Started:	5/24/1989
Social:

About Lara Pools And Spas

Roy Lara has been working in the construction industry since the early 1980's and founded Lara Pools in 1989, ever since then he has continued to complete beautiful projects and be a leader in the industry. Our work can be seen all over Southern California including Riverside County, Orange County, Los Angeles County, San Bernandino County, and a few others. For a complete list of our service area visit our Service Area page. Each plan is started from scratch to meet the special dreams of individual clients, ensuring that the pool or spa is designed to maximize the space it will be created in. Our main concern is quality and keeping our customers satisfied.

Interested in Lara Pools And Spas?
Contact them directly!

Request Quote

Licensing

California State Contractors License Board

Verified License

License Number: 568991
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Lara Pools & Spas

Lara Custom Pools & Spas

Websites:
There are no additional web sites.

Contacts:

Support

Crescencio Lara (Owner)