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Lear Capital, Inc. complaints

1990 South Bundy Drive, Suite 600
Los Angeles, CA 90025
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(800) 576-9355

http://www.learcapital.com

9:00 am to 6:00 pm PST

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Total Amount in Dispute:
$92,608.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to complaints presented to them.

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Complaint Closing Statistics

6 complaints against Lear Capital, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
4 Agreed to make an adjustment
1 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

6 complaints against Lear Capital, Inc.

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2/28/2021

RESPONSE: Agreed to make an adjustment Amount in Dispute: $1,000.00 Amount Settled: $0.00

Customer Complaint

12/30/2020

When I entered some years back Lev svarts promised me some free coins for investment. I never received. I never have been able to get back in touch. I have since left and am doing business with someone else. Resolution Sought Would have been nice to get my coins

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Company Response

2/12/2021

Lear Capital would like to speak with Mr. Lancaster about his concerns. We have left him multiple voicemails and sent him multiple emails, however Mr. Lancaster has not responded. We ask that Mr. Lancaster reaches back to us. Also, Mr. Lancaster received some promotional coins for free at his time of purchase, so perhaps there has been some misunderstanding. Either way, Lear Capital would appreciate it if Mr. Lancaster would call us, so that we can try to help.

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2/23/2021

RESPONSE: Agreed to make an adjustment Amount in Dispute: $19,052.66 Amount Settled: $0.00

Customer Complaint

12/16/2020

I spoke with Mr. Ricket and Mr. Smith. I was interested in a silver backed IRA. I sent them $47, 074 to invest in silver...Gary said he put it int 770 canadian 1.5 silver polor bear coins at $61.68 each.. My statement now reads that the $47074 has now become $28,021.34.... Silver has its ups and downs, but that is ridiculous. I wish i had never heard of Lear Captal..Brandon smith or gary ricketts... I have yet to assign this to an attorney... But a lawsuit is in our future. Resolution Sought I want two checks in the amount of the ones sent by my bank. one for $10,855.68 and one for $35,651.04 ----he can sell the silver coins ...But i want my money back...

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Company Response

2/10/2021

Mr. Smith has expressed his concerns directly with Lear Capital, and we appreciate the time that he took in order to share that information with us. It is important to note that although there is still ground to make up, Mr. Smith is currently in a much better financial position regarding the buyback of his coins compared to what is reflected in his complaint. Also, Mr. Smith bought a little less than 4 months ago, and that is often not enough time to see results. At the time of purchase, Lear Capital suggested a hold period of 3 - 5 years, and Mr. Smith agreed to be patient and give his coins time in order to ideally show him results that he will be satisfied with. Finally, Lear Capital encourages Mr. Smith to call us with any other questions and concerns pertaining to his precious metals.

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