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Lear Capital, Inc. complaints

1990 South Bundy Drive, Suite 600
Los Angeles, CA 90025
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(800) 576-9355

http://www.learcapital.com

9:00 am to 6:00 pm PST

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Total Amount in Dispute:
$102,608.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to complaints presented to them.

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Complaint Closing Statistics

7 complaints against Lear Capital, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
5 Agreed to make an adjustment
1 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

7 complaints against Lear Capital, Inc.

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4/27/2021

RESPONSE: Agreed to make an adjustment Amount in Dispute: $10,000.00 Amount Settled: $0.00

Customer Complaint

3/1/2021

I was mislead into buying silver backed ira. I was told that the silver would be shipped to my home and Strata trust holds the funds and all i receive from them is a bill for storage Resolution Sought return my 10000.00

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Company Response

4/14/2021

The good news is that Ms. Wolf seems to be in better financial position presently (and has been for quite some time) than she perceives, because her account is currently valued higher than the $10.000 that she requested as a solution sought. If Ms. Wolf would like to liquidate her account, then we ask her to contact us. Also, Ms. Wolf’s Strata IRA documents indicate that her metals must be stored if the custodian (Strata) maintains them. Finally, Lear Capital has reached out to Ms. Wolf a number of times, and messages have been left. Unfortunately, we have not connected with Ms. Wolf, and there does not seems to be any messages left by her for us. We would like to directly address any and all questions and concerns that Ms. Wolf might have, so she is welcome to call Lear Capital, and we would be happy to speak with her about her account.

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2/28/2021

RESPONSE: Agreed to make an adjustment Amount in Dispute: $1,000.00 Amount Settled: $0.00

Customer Complaint

12/30/2020

When I entered some years back Lev svarts promised me some free coins for investment. I never received. I never have been able to get back in touch. I have since left and am doing business with someone else. Resolution Sought Would have been nice to get my coins

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Company Response

2/12/2021

Lear Capital would like to speak with Mr. Lancaster about his concerns. We have left him multiple voicemails and sent him multiple emails, however Mr. Lancaster has not responded. We ask that Mr. Lancaster reaches back to us. Also, Mr. Lancaster received some promotional coins for free at his time of purchase, so perhaps there has been some misunderstanding. Either way, Lear Capital would appreciate it if Mr. Lancaster would call us, so that we can try to help.

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