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Liquid Amber Designs

294 inquiries |
Cabinet Contractors | Business Alert

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6346 Industry Way Unit B
Westminster, CA 92683 | Get Directions

(714) 379-2458

8:00 AM - 5:00 PM

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/19/2017 R S.

Comedy of Errors

I contracted with Liquid Amber Designs to make custom master bath and closet cabinets, with quartz countertops. My experience was a comedy of errors that ended in a disaster, as follows: 1) They made the cabinets and toe-kicks different sizes than their CAD plans specified. 2) They made the drawers using the wrong color Panolam melamine. 3) They sanded the laminated drawer edges unevenly, and touched up the damages with an office yellow highlighter pen. 4) After waiting 4 months, and not seeing my project being worked on for two unannounced shop visits, I cancelled my project. 5) I lost $1,000, because they would not refund my deposit to their countertop subcontractor. 6) Their employee carelessly cracked my brand-new tile floor when removing their cabinets, and they ignored my request to pay for the tile.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Liquid Amber Designs closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Liquid Amber Designs specializes in custom designed countertops and cabinets, from residential customers to apartment managers and commercial businesses.

Primary Contact:	Alona Pazzulla-Fulton (CEO)
Business Started:	8/25/2010
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 955485
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

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Additional Info

DBAs:

Liquid Amber Designs, Inc.

Websites:
There are no additional web sites.

Contacts:

Brian Fulton (Officer)

Other Categories:

General Building Contractors

Synthetic Products Contractor

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