Los Angeles Transfer and Storage

This company's business is providing interstate moving services.

1,697 inquiries

Company Rating

The rating assigned to a business is determined by our composite score of such factors as its type of business…

Full Rating Explanation
BBB

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Licensing

Companies offering to move household goods within the state of California are required to register with the California Public Utilities Commission (PUC). For the most up-to-date information regarding ...Read more

Complaint Closing Statistics

Responses to complaints over the last 3 years:

No. Complaints Type of Response
0Making a full refund, as the consumer requested
0Making a partial refund
0Agreed to make an adjustment
0Refusing to make an adjustment
0Refuse to adjust, relying on terms of agreement
1Unanswered
0Unassigned

Total: 1 complaint

Complaint Experience

0%

Complaint Resolution Index (CRI)

CRI Explanantion
BCA's Summary and Analysis of customer complaints and company responses:

Our records indicate the company failed to respond to the one complaint brought to its attention.

View summaries of the complaint descriptions, responses and text of the complaints.

Comments and Analysis

BCA's Comments and Analysis

We suggest that consumers insist on a written binding estimate in advance of the move. With a binding estimate, the actual moving costs may not exceed the estimate. Be certain that the estimate is very specific concerning the goods to be shipped. ...Read more

Other Considerations

On December 13 2012 Budget Express Moving & Storage Inc. took over ownership of Los Angeles Transfer and Storage in an asset purchase. A separate report regarding Los Angeles Transfer and Storage activity prior to the transfer of ownership is avail...Read more

Government Actions

BCA has no information regarding government actions at this time.

Advertising Reviews

BCA has no information regarding advertising review at this time.