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Los Angeles Transfer and Storage

  1,605 inquiries |
Moving and Storage Companies |   Business Alert

39117 East 161st Street East
Palmdale, CA 93591
| Get Directions

(888) 877-0866

http://www.losangelestransfer....

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Company Rating

BBB

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Customer Reviews

based on 3 reviews.

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Complaint Experience

0%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/29/2019

Beware!!! Upcharge surcharge expect to pay more

Beware the estimate will be great just expect to pay double! No matter how exact your list is they will charge you more and not call you back. Our move was from Denver to Tucson quote $3540.60 to the revised of $5820.17. after they picked up our stuff. Then when we asked to remove the stuff from the truck they said $200 per an hour to unload and we would end up paying the extra. Showed up in a uhaul type truck not a semi. Seems legit and professional until they have your stuff and then crickets! No responses. No help just more money.

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Complaints and Resolutions

Total Amount in Dispute:
$2,280.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Los Angeles Transfer and Storage closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

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Other Information

Company Info

Los Angeles Transfer and Storage provides interstate automobile transportation and moving services. Additional services include long distance, state-to-state, full packing/unpacking services, storage, and much more.

Primary Contact: David Hirsh (Operations & Special Moves Associate)
Business Started: 7/23/2003
Social:

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Licensing

Companies offering to move household goods within the state of California are required to register with the California Public Utilities Commission (PUC). For the most up-to-date information regarding licensing status, consumers may contact the PUC by visiting their website at http://www.cpuc.ca.gov/PUC/transportation/ or by calling (800) 877-8867.

For businesses outside of California, please check with the agency that regulates this industry.

For moves between states, movers are required to register and be licensed by the Federal Motor Carrier Safety Administration (FMCSA). For the most up-to-date information regarding a license status, consumers may contact the FMCSA by calling (800) 832-5660 or by visiting their website at http://li-public.fmcsa.dot.gov/LIVIEW/pkg_carrquery.prc_carrlist

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We suggest that consumers insist on a written binding estimate in advance of the move. With a binding estimate, the actual moving costs may not exceed the estimate. Be certain that the estimate is very specific concerning the goods to be shipped. It is advisable to purchase additional valuation for lost or damaged goods since the statuatory liability is only .60 cents per pound. If you obtain a non-binding estimate and you are moving between states (interstate) and the final invoice exceeds the estimated amount, customers are required to pay only 10% over the original estimate when the goods are delivered, with a balance due in 30 days. You can file a complaint or verify licensing by writing to the Federal Motor Carrier Safety Administration located at 1200 New Jersey Avenue SE, Washington, DC 20590, or calling (800) 832-5660 or visiting their website at www.safer.fmcsa.dot.gov.

Other Considerations

On December 13 2012 Budget Express Moving & Storage Inc. took over ownership of Los Angeles Transfer and Storage in an asset purchase. A separate report regarding Los Angeles Transfer and Storage activity prior to the transfer of ownership is available.

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Additional Info

DBAs:

Budget Express Moving & Storage, Inc.

Websites:

Contacts:

Saar Eldar (President)
Sar Eldar (President)
Sam Levine (Southern CA District Manager)
Alexander Holdsworth (Customer Relations)
Colin Crandall (Professional Move Consultant)

Addresses: