Mailers Ad Group ratings, reviews and complaints - Mail-Order and Catalogs Retail

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege the company fails to deliver ordered products or that customers are dissatisfied with the quality of the products received. ~~The company responds to most complaints by agreeing to ship orders. Some customers dispute the responses and advise that even after alleged re-shipments are made they still do not receive their orders. Several complaints are unresolved meaning the customers are not satisfied with the company's response.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Mailers Ad Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Mailers Ad Group offers adult videos, magazines, and novelties through direct mail advertising.

Primary Contact:	Fred Letterman (Owner)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

According to the Federal Trade Commission's Mail Order Rule the seller must ship orders to the buyer within thirty days of placing the order unless otherwise specified at the time of purchase. If the company cannot fill your order within the thirty day period they are required to notify you in writing of the delay. The notification should give you the option of having your money returned or waiting for another delivery date. If you elect to cancel refund must be sent within seven days.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Amber Sales

Consolidated Sales

Quantity Sales

Foremost Special Company

Syndicated Sales

Websites:
There are no additional web sites.