First of all I'd like to say that I dealt with Shannon Cash and found MHL on the intranet. I was a bit hesitant at first because hey, it's the Internet. Shannon put me at ease immediately. She definitely knows what she is doing and answers ever question you throw at her with honesty and integrity. In fact, I would send her emails and within minutes of sending it, I would receive a call from her answering the questions I had. I have refinanced several times over the years and it has become harder and harder to do, due to all the documents you need to send back and forth, but I felt like with this loan I sent the absolute minimum set. Which tells me that Shannon knows what she is doing. We closed on time and there were no hiccups in between.
I really wanted to write this review because of Shannon's excellent customer service and to also assure prospective clients that MHL is the real deal. I know that everyone is skeptical about getting anything on the Internet, and I am in fact one of those people. I'll read online reviews before jumping into anything and I hope my review helps you with your decision. I'd recommend them to all my family and friends. Thank you Shannon for making the process so easy and putting all my Internet loan fears to rest with your professionalism and prompt responses.
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