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Matt McGinnis Restoration

  1,979 inquiries |
General Building Contractors

4650 East Arrow Highway F-7
Montclair, CA 91763
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(909) 772-3533

Contact Us: (909) 772-3533. We provide Emergency 24 Hour Service.

Company Rating

AAA

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Customer Reviews

based on 25 reviews.

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Complaint Experience

100%

Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/25/2019

Extremely disappointed

Matt was referred by our insurance company to come out and do concrete repair for a pipe that broken in our backyard. It has been 5 months and my backyard looks awful. The steps were laid out of code and the “stamped concrete” looks like someone broke a can of spray paint and threw it all over. There was cracks in the concrete 4 days after the concrete was laid. He assured me it would be fixed and that my husband and I would love our backyard when he was finished. We just received an email that he would not be returning to fix the mess he made. Of course that email came after he cashed the check he showed up to my husbands place of business demanding for his subpar work. We were mistaken to believe he would be a man of his word and fix the disaster he left us with. We are now seeking legal representation and going to the BBB. This has caused so much inconvenience and distress to our life having our entire backyard in our garage and front porch.

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Complaints and Resolutions

Total Amount in Dispute:
$13,000.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

1 complaints against Matt McGinnis Restoration closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

Matt McGinnis Restoration provides commercial and residential construction and restoration services, including fire, flood/water damage, and mold.

Primary Contact: Matthew McGinnis (Owner)
Business Started: 1/31/2005
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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