Mauger Exterminating Co. ratings, reviews and complaints - Pest Control Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Mauger Exterminating Co. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Here at Mauger Exterminating, “We know bugs!” We have been in business since 1955 and have gained an excellent reputation in the Pest Control profession. Whether you have an invasion of termites, spiders, or cockroaches; big or small, give us a call!

Primary Contact:	Robert Mauger, Jr. (President)
Business Started:	1/1/1955
Social:

About Mauger Exterminating Co.

Since 1955, Mauger Exterminating has been a family-owned and operated pest management company dedicated to effective service at an affordable price. As the preferred Northwest Ohio pest control operators, we are committed to personalized, attentive care for industrial, commercial and residential customers. Our company employs 8 state-certified pest control technicians. Mauger takes pride in staying current on the newest and safest pest control techniques and products in the industry. Our professional staff will inspect, treat, and prevent pests from returning. Spiders, cockroaches, ants, bed bugs and other insects can enter your home at any time and become a nuisance; even worse, they can cause damage! We specialize in safely controlling your pest issue, so you can enjoy your life and stay bug free!

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Danika Baker (Office Manager)

Customer Service (Customer Service)

Brian Rupe

Corey Mauger (Vice President)