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Mega Media Xchange

251 inquiries |
Video Games Retail Dealer

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1709 North Farwell Avenue
Milwaukee, WI 53202 | Get Directions

(414) 224-9200

http://www.megamediax.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/23/2019 Karen H.

My feelings being hurt because I really needed this money for these movies

I have been coming to this establishment for over two years and have never once have I had a problem with the workers until today. I went there to sell some movies and games like I have been doing for the past years. But today one of the new workers. Kaled told me that he couldn't buy my materials because there was a dead bug on their desktop. At that point he considerly said it came from me. I told him that's impossible because I just took my movies out of my bag and they were not sitting in the spot where you had your movies. I asked for the manager and explained my situation to him and asked him to look on the camera and he will see that my movies were no where near his. The manager said no he believes what his worker says. So now I feel like I have been discriminated because of my culture. I need to be compensated for the time and my feelings being hurt because I really needed this money for these movies to help pay on my light bill. I need to be reimbursed for my money I had to pay to get there and back.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Mega Media Xchange closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is video games retail dealer.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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