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Midas Corporate - TBC Corp.

260 inquiries |
General Auto Repair Services

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823 Donald Ross Road
Juno Beach, FL 33408 | Get Directions

(800) 621-0144

http://www.midas.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

2 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/19/2020 Shane G.

I wouldn't take a go cart to them now! I'm paying someone else to fix it! But this should be reported anyway

I was straight up lied to by the manager! Had my rack and pinion replaced...soon after I'm gushing power steering fluid everywhere! I took it back.. I was told ALL my lines were leaking and a seal blew but only the seal was under warranty! They wanted $700 more to fix it! I told them no way! My SUV had to sit! I couldn't drive it...I had it looked at since by 2 different independent mechanics. They both said the same thing. The lines are perfect! Its the rack and pinion thats gushing fluid! That's what midas replaced! But if they admitted that my car would have been fixed without further cost because the rack and pinion was all under warranty! So they lied to get another 700! No other way to put it...lied right to my face! This caused me to lose work! I work on the road! I have to travel. All for their greed!

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Complaints and Resolutions

Total Amount in Dispute:
$878.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

2 complaints against Midas Corporate - TBC Corp. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
2	Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

This company's business provides automobile repair and brake services.

Primary Contact:	Consumer Relations
Business Started:	4/6/1998
Social:

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Licensing

California Bureau of Automotive Repair

Verified License

License Number: 254627
Status: Cancelled

Companies offering to perform automotive repair are required to be licensed with the California Bureau of Automotive Repair. For the most up-to-date information regarding license status, consumers may contact the Bureau of Automotive Repair by calling (800) 952-5210 or visiting their website at www.autorepair.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company is located outside of our service area. Consumers with questions or inquiries must contact the BBB of Southeast Florida & the Caribbean located at 4411 Beacon Circle Suite 4 West Palm Beach FL 33407. Consumers may call the Bureau at (561) 842-1918 visit their website at www.Seflorida.bbb.org or send an email to info@wpbbb.com.~~California law affords you certain rights when you have repairs made to your automobile. Repair shops are required to display a sign informing you of these rights. They include for example the right to a written repair estimate to a detailed invoice of labor and parts and to the return of any parts replaced provided you request the return at the time you order the work and provided that your warranty does not require that the be returned to the manufacturer.~~A repair service may not perform repairs beyond those listed in the estimate without your authorization. However if they have to tear down a component to give you an estimate you may have to pay for the labor to tear it down and reassemble it. You will know beforehand though what the charge for that will be.~~You should never sign a blank work order and a reputable dealer will not ask you to.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Midas Oceanside

Mormar, Inc.

Midas Muffler & Brake Shops

Midas Muffler and Brakes

Midas Auto Systems Experts

Websites: