Find a reputable business?

Reputation Report

Morongo Casino Resort & Spa

  410 inquiries |
Casinos

49500 Seminole Drive
Cabazon, CA 92230
| Get Directions

(800) 252-4499

http://www.morongocasinoresort...

Open 24 hours

Company Rating

D

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

0%

Complaint Resolution Index (CRI)

3 complaints closed in last 3 years.

View Complaints

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/18/2021

Act more professional and respectful towards your customers because ultimate without them, your business wouldn't run.

Unfortunately, I was told that due to my alcohol intake, I would have to leave the premises for 24 hours. After further gathering more information from the staff, they continued to tell me the same thing. Ultimately, I did not have enough drinks in order to have been forced to leave the premises. I had only been there for 1 hour and had 2 drinks. After leaving the premises, I wan unable to cash out my ticket that I had been using. This ticket was later misplaced and never found.

Read More

View All Reviews

Complaints and Resolutions

Total Amount in Dispute:
$484.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the business has not responded to customer complaints brought to its attention.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

3 complaints against Morongo Casino Resort & Spa closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
3 Unanswered

View summaries of the complaint descriptions and responses.

View Complaints

Other Information

Company Info

Casino Morongo business is Native American gaming.

Primary Contact: Kimberly Gladney (Executive Asst of the GM)
Business Started: 10/1/1984
Social:

Interested in Morongo Casino Resort & Spa?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Casino Morongo
Morongo Indian Bingo

Websites:
There are no additional web sites.

Contacts:

Michelle Scibetta (Front Office Manager )
Sylvia Solano (Accounts Payable)
David Duffield (Executive Assistant to GM)
Grant Hirata
Thomas Mueller (Director of Hotel Relations)

Other Categories:

Addresses: