353 inquiries | Loan Modifications
(888) 688-4188
Company Rating
F
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based on 0 reviews.
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Complaint Experience
N/A
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
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BCA's Summary and Analysis:
Of the complaints we have received against this company in at least some cases the complaint allegations are very serious.~Complainants allege after paying upfront fees for loan modifications the company fails to obtain the promised modifications. Complainants allege the company misrepresents their ability to obtain lower payments or interest rates for homeowners looking to modify their mortgage loans. After paying the company advance fees ranging from $1400-3100 many complainants allege the company fails to contact complainants regarding the status of their cases does not perform any work on the files does not honor their money back guarantee making it difficult for complainants to receive refunds when services are not completed. In some cases where the company was able to negotiate with the lender complainants indicate the company did not achieve any better results than what the client was able to obtain on their own. Some complainants allege they were in a worse situation after paying the company and a few face foreclosures. ~~The company responds to many complaints by denying the allegations claiming they obtained or worked hard to obtain loan modifications for the complainant. In some cases the company claims the breach of contract on the complainant’s behalf for not paying additional installments of their fees and refunds are denied. In a few cases the company issued refunds or partial refunds when services were unable to be rendered.
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Company Info
Are you either behind in your mortgage payments or having serious problems making them? If so, we want to help you by getting your lender(s) to agree to modify your mortgage so that you have lower monthly mortgage payment(s).
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Licensing
California Department of Real Estate
Verified License
License Number: 01850397 Status: Surrendered
BCA has no information regarding government actions at this time.
Effective October, 2009 in California, it is illegal to collect any fees, regardless of the form, for negotiating or attempting to negotiate a loan modification for a residential mortgage. All modification services must be fully completed before any money can be collected. It is also illegal to divide fees or services into components for the purpose of avoiding this law.HUD approved housing counseling agencies are exempt from this law. For businesses outside of California, please check with the agency that regulates this industry.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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