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10866 Wilshire Blvd., Suite 565
Los Angeles, CA 90024
| Get Directions

(877) 234-6681

http://motolease.net

Monday - Friday 7:30 AM - 6:30 PM Saturday & Sunday 8:00 AM - 4:30 PM

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/22/2016

Accepted lease payments on a motorcycle they do not own

I purchased a motorcycle from a dealer named Freedom Cycles in Pinnellas Park Florida. Before taking possession of the motorcycle it was damaged at dealer who promised to repair damage. After seeing a news report saying that this dealer was under investigation In May 2016 I contacted Motolease to verify that they owned the motorcycle I was about to start making payments on. I was told yes that Motolease did own the title. Then I find out that the dealer has closed their doors after repeated attempts to get said motorcycle and being unable to get in touch with anyone at the dealer. I called the police department who told me to contact the DMV since I had paid for a tag and needed to report it as stolen. The DMV told me not only was there no tag issued to me for the vehicle but that there was no lien on it either and that the title was in the original owner's name, meaning that Motolease took payment on a lease for a bike they don't own. They have been giving me the runaround about getting my money back since. It is now December 2016. When I call they tell me that whoever I ask for is out of the office or unavailable.Promises of a return call, which never happens. When I ask to speak to a Supervisor I'm told that there are no supervisors above the people I've spoken to, so apparently they all sign their own paychecks. They never owned the motorcycle they received payments for and refuse to refund my money. I'm starting to think that they are in a scam with the dealer who also never owned the bike.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against MotoLease, LLC closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

MotoLease, LLC is the leasing of motorcycles and motor scooters. We have approved dealerships in 26 states.

Primary Contact: Roz Gamble (Human Resource)
Business Started: 9/26/2011
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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Websites:
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Support
Andrew Lequang (Representative)