Mott's Miniatures, Inc. reviews

Incompetent Business, Terrible Customer Service

The owner is insane.

Items are listed as available, and your order is processed, but that doesn't mean the items are in stock. And it is "improper" for you email or phone to ask if they are in stock. You just have to place your order and it's a surprise if it turns up or not. Apparently "there is absolutely no way for the web site to indicate if an item is in stock or not," "inventory has nothing to do with a sale," and there is some sort of "sales contract" which I violated by emailing because "customers are never to email but are only to log in to check the status of their own order." I'm not sure why a "contact us" email is available on their website. Why say "check the website to see if items are available," but then say "not all items listed are necessarily available"? Why say "it is impossible to say if items are in stock or not," but then say "customer knew items were out of stock at time of order"? Contradictions are everywhere. This website is run purely to torment people; they seem to despise the idea of customers.

Stay Away from this Company

Ordered, they did not ship, said card was expired. Now threatening to send me to collections saying that their co tract allows the, to collect or unpaid, unshipped orders. These people are a special kind of stupid. Now that I read their reviews online O have found hundreds of complaints. Their average Yelp rating is 1 and they are B- with the better business bureau. Buyer beware!