Mudanzas Internacionales Azteca ratings, reviews and complaints - Moving and Storage Companies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Mudanzas Internacionales Azteca closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Mudanzas Internacionales Azteca provides moving services of household goods and packages to Mexicao, meeting all customs requirements.

Primary Contact:	Isidro Rabadan (Manager)
Business Started:	11/30/1992
Social:

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Licensing

Companies offering to move household goods within the state of California are required to register with the California Public Utilities Commission (PUC). For the most up-to-date information regarding licensing status, consumers may contact the PUC by visiting their website at http://www.cpuc.ca.gov/PUC/transportation/ or by calling (800) 877-8867.

For businesses outside of California, please check with the agency that regulates this industry.

For moves between states, movers are required to register and be licensed by the Federal Motor Carrier Safety Administration (FMCSA). For the most up-to-date information regarding a license status, consumers may contact the FMCSA by calling (800) 832-5660 or by visiting their website at http://li-public.fmcsa.dot.gov/LIVIEW/pkg_carrquery.prc_carrlist

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Mudanzas Internacionales is a long distance mover of household goods primarily into Mexico. The Bureau reminds consumers that the transport of commerce into Mexico is largely unregulated. The California Public Utilities Commission advises consumers to verify the firm's insurance and bonding information before releasing goods. Take the time to read and fully understand all contract provisions before signing or paying money. Be aware that most moving companies cannot guarantee delivery on any specific date.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Mudanzas Azteca, Inc

Azteca, Inc.

Websites:

http://www.mudanzasaztecainc.com

Contacts:

Juan Gutierrez (General Manager)

Juan Gutierrez (President)

Cynthia Bamondi (Executive Assistant)

Maritza Rodriguez

Roberto

Other Categories:

Moving Materials and Labor Services

Addresses:

4528 Slauson Avenue, Maywood, CA, 90270

Reputation Report

Mudanzas Internacionales Azteca

Complaints and Resolutions

Other Information