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My Life complaints

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907 Westwood Blvd. (#359
Los Angeles, CA 90024 | Get Directions

(888) 704-1900

http://www.mylife.com

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Total Amount in Dispute:
$377.00

Total Amount Settled:
$0.00

Complaint Experience

0%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants generally allege that the company automatically renews memberships and debits accounts. Some customers report signing up for the service based on a low monthly rate but are charged for a non-refundable yearly or a lesser term subscription up-front. In some cases complainants are dissatisfied that their information is posted on the company’s website and request its removal.~~The company generally responds by providing refunds and states that accounts are set to auto-renew at the end of the subscription term unless the customer disables the auto-renew feature before the renewal is processed. In response to the amount of the charges they state that customers signed up for a term account with a monthly subscription rate billed up-front for the entire term and is listed in several places on the order page. The company promptly removes profiles when requested and also states that the information was gathered from public sources.

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Complaint Closing Statistics

4 complaints against My Life closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
4 Unanswered

4 complaints against My Life

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