67 inquiries | Nail Salons
(334) 284-3979
Company Rating
B
Customer Reviews
based on 1 review.
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Complaint Experience
N/A
Membership Information
This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
Mistreating customers!!
I arrived at place of business approximately 2:15 p.m. I registered and had a seat waiting for service to be performed. Approximately 2:45 p.m. I was told Ben, nail manicurist, had to leave at 3 p.m. to pick up his child from school I was told to come back after 4 p.m. to have services performed. I returned at 4:10 p.m. As Ben was servicing a customer and knew I would be returning I did not sign in again but had a seat waiting for him to service the client that was present at his station. I could see a manicurist informing Ben of my return. After he finished providing service to the client another client was summoned to his station. I sat there in dismay and thinking did he actually have to pick up his son. After 2 minutes I went to Ben's stationed kindly saying, "Excuse me, but wouldn't I be next?" He humped his shoulders. I then went to manicurist who informed him of my return asking to speak with manager. I was informed he is manager. I stated why would I be told to come back and not be the first or next customer to be service. He stated the lady had waited. I stated I too had waited prior to being informed he had to leave at three and had waited until after 4p.m. even not physically being in building. This is mistreatment of me as He stated he was informing me Ben had to leave. Again, I stated I was told to come back after 4 p.m. to be provided services. Do not mistreat customers!
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BCA's Summary and Analysis:
We have received no complaints against this company.
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Company Info
This company's business is nail salons.
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Licensing
In California, individuals and companies offering barber or cosmetology services are required to obtain a license. For the most up-to-date information regarding licensing status and general information, consumers may contact the Board of Barbering and Cosmetology by calling (800) 952-5210 or by visiting their website at www.barbercosmo.ca.gov or by email at barbercosmo@dca.ca.gov.For businesses outside of California, please check with the agency that regulates this industry.
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We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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