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Nanny's Connection

  63 inquiries |
Nanny and Au Pair Services

12118 Firestone Blvd.
Norwalk, CA 90650
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(562) 406-2111

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

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Complaint Closing Statistics

0 complaints against Nanny's Connection closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is child care placement.

Primary Contact: Customer Service
Business Started: N/A

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When it comes to entrusting children to a nanny or babysitter, parents know they must select a caregiver very carefully. The California Community Care Licensing Division maintains a database that uses the California Criminal History system to check fingerprints, any substantiated reports of child abuse, and the FBI’s criminal history record of applicants.

This database, referred to as TrustLine, is a powerful resource if you want to hire a nanny or license-exempt child care provider. But it is still your responsibility to make certain that a caregiver is cleared by TrustLine. Nannies and babysitters placed through employment agencies must be listed on the TrustLine registry or be a current applicant. To verify if a prospective care giver is registered, you can call the Trustline at 800-822-8490, or visit their website at

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Careful review of the contract terms and conditions should be taken into consideration before signing. Problems with this type of company generally stem from the fact that contracts are vague in failing to confirm verbal promises or specify the criteria set by the employer. Insist that the company confirm any unclear issues and all verbal promises in writing. Carefully interview potential employees; confirm that the person has been cleared by the California Department of Justice Trustline at (800) 822-8490, and ask for proper identification and evidence of a green card.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info


Nanny Connection
My Domestic Connection

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