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New Krishna Restaurant complaints

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11974 Lebanon Road #100
Cincinnati, OH 45241 | Get Directions

(513) 769-6266

http://www.newkrishnarestauran...

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Total Amount in Dispute:
$5.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

Complaint Closing Statistics

1 complaints against New Krishna Restaurant closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
1	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

1 complaints against New Krishna Restaurant

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11/29/2021

RESPONSE: Agreed to make an adjustment Amount in Dispute: $5.00 Amount Settled: $0.00

Customer Complaint

10/21/2021

The restaurant refused to honor a $5 coupon. Resolution Sought Refund me $5.00.

Company Response

11/12/2021

Company states: We have sent a $5 check to Assad on November 5th, 2021. As we cannot refund this New Krishna is sending a check.

Customer Rebuttal

11/29/2021

Thank you very much. The restaurant refunded me the disputed amount and dispute has been resolved.

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