618 inquiries | Automobile Registration Services
http://nyregistration.org
Company Rating
B
Customer Reviews
based on 1 review.
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Recent Review
They should inform people that the site is not an official DMV government site. Had I seen that, I would have searched for the real site.
I typed in a search for DMV NY registration and was directed to a private site. I wrongly assumed that the DMV had contracted with them to deal with registrations. I was extremely upset that I had been charged a fee of $15.00 for renewing my registration which is a free DMV service. I have since called the DMV to ask if what they're doing is legal, if my renewal for registration was even valid, and if I could re-do my registration on the official site and cancel the transaction with them. According to the DMV representative that I spoke to, the "service" simply takes the information that I provided and goes to the real site and registers my car for free (as I could have done). This seems fraudulent to me and I am very uncomfortable that they now have a great deal of information about me. I do not even know their timeline for completing the registration transaction. I sent an e-mail to them stating that I would be registering a complaint and more if needed. These kinds of practices seem to be intended to take advantage of people and they need to stop. I understand that it's a small amount of money, but I absolutely feel misled. It is to their credit that they have since refunded the fee, but I feel that more needs to be addressed. Our order #: 00087828 Our total charge was $116.00. Just saying that they are a third party site does not necessarily mean they are not officially representing the DMV. There are many businesses that contract with outside agencies to manage bills
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BCA's Summary and Analysis:
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Company Info
This company's business is automobile registration services.
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Licensing
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
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