Computer Equipment, Parts, and Supplies Retail
based on 0 reviews.
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BCA's Summary and Analysis:
Complainants allege product quality issues, non-delivery of ordered merchandise, difficulty returning merchandise for a full refund and pricing issues. Some complainants allege after confirming prices and availability of merchandise and ordering items they receive and email stating the order will not be processed due to the item being out of inventory. Customer then discover that the items are still advertised as available but at a higher price than originally stated.The company responds to some complaints by stating they do not control manufacturers pricing and prices are based on the price of the day which is subject to change. In some cases the company ships products or issues refunds and states their policy is to charge a 15% restocking fee on returns of non-defective merchandise and shipping costs are not refundable. In other cases the company provided explainations to indicate why refunds are denied or reasons why adjustments will not be made
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Complaint Closing Statistics
This company's business is the sale and service of computer systems and related products.
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