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Patrol One

615 inquiries |
Security Guard Patrol Service

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630 South Grand Avenue, Suite 101
Santa Ana, CA 92705-4155 | Get Directions

(714) 541-0999

http://www.patrol-one.com

24 hours a day, 7 days a week.

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/6/2019 Gamb L.

Unethical company

Company towed vehicle with handicap placard. Parked in authorized space, attempted to make a complaint and they simply hang up on me. Awful customer service, unethical and extremely rude.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Patrol One closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Patrol One provides security services, specializing in parking enforcement, immediate response, fumigation security, pool monitors, gated communities, lockups/unlocks, slurry seal monitors, and more.

Primary Contact:	Robert Paquette (Director of Operations)
Business Started:	7/30/1973
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Licensing

CA Bureau of Security & Investigative Svcs.

Verified License

License Number: PPO-6466/PI-715
Status: Active

As of our last verification on May 20 2008 this company's Private Patrol Operator license number 6466 issued by the Bureau of Security and Investigative Services (BSIS) is clear. For the most up-to-date information regarding licensing status consumers may contact the BSIS by calling (916) 322-4000 or visiting their website at http://www.dca.ca.gov/bsis/online_services/verify_license.shtml.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

BLB Enterprises

Websites:
There are no additional web sites.

Contacts:

Customer Support

Bill Bancroft (President/CEO)

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