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Pool Law Group

366 inquiries |
Foreclosure Law Attorney

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3633 Inland Empire Blvd, Suite 550
Ontario, CA 91764 | Get Directions

(909) 962-1891

http://www.poollawgroup.com/

Mon - Fri: 9:00 am - 5:00 pm

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Pool Law Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Pool Law Group provides bankruptcy attorny and legal services.

Primary Contact:	Michael Moreno (Accounting Manager)
Business Started:	2/20/2002
Social:

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Licensing

California State Bar

Verified License

License Number: 218837
Status: Disbarred

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Pool Law Group, APC

Websites:
There are no additional web sites.

Contacts:

Paul Vera (Director of Operations)

Gia Gonzalez (Case Counselor)

Raquel Mendez (Supervising Paralegal)

Robyn Pool (Attorney)

Hector Lopez

Other Categories:

Loan Modifications Advance Fee

Addresses:

6550 Van Buren Blvd Suite E, Riverside, CA, 92503

1300 Bristol Avenue Suite N#100, Newport Beach, CA, 92660

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