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Premium Remodeling, Inc.

551 inquiries |
General Building Contractors

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17412 Ventura Boulevard #206
Encino, CA 91316 | Get Directions

(855) 888-8544

http://www.premiumremodelingin...

Monday to Friday - 8:30AM to 6:00PM
Saturday and Sunday - On Call

Company Rating

AAA

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Customer Reviews

based on 8 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/27/2021 Mateo M.

Trim paint , exterior repairs .

Professional, honest, very competent. Complete roofing finished some repair work around the flashing, which was resulting in some leakage. They quickly found the spots, also conducted a thorough inspection of the roof, and made some very sound recommendations. Their pricing is very fair and competitive, they take pride in their work, and they communicate what is being done every step of the way. When I need the roof replaced in coming years, I'll be using Premium remodeling again! Thanks.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Premium Remodeling, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Premium Remodeling is a licensed general building contractor specializing in roofing, kitchen, bathroom, patio, pools, drywall painting, flooring and landscape services.

Primary Contact:	Joseph Sastiel (CEO/President)
Business Started:	4/5/2013
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 985124
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Robin J. Rutt (RMO)

Other Categories:

Flooring Contractors

Electric Contractors