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Primo Management Group, Inc

 Member | 6,845 inquiries |
Time Shares

7200 Lake Ellenor Drive, Suite 201
Orlando, FL 32809
| Get Directions

(407) 627-1179

Mon-Thur 10am-7pm EST Fri-10am-5pm EST Sat & Sun: Closed

Company Rating


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Customer Reviews

based on 155 reviews.

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Complaint Experience


Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information


Proud member since 02/11/2019
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 7/22/2020

Responsables ,Seriedad, pendientes a tu caso ,muy buena comunicacion,muy sociables, y sobre todo garantizado.

At first I can not deny that I was a little doubtful, I think that happens to everyone, but the reviews and the guarantee of the program, made me try Primo Management. In the first interview they inspired me a lot of confidence and the initial steps to start the process were easy. Every month they made sure to keep me updated on the progress of the case and gave me good advice. Elisabeth's friendly way of communicating with Stephanie filled me with hope and being positive, so it wasn't long before I began to feel more optimistic that victory was imminent. His hard and persistent work and high sense of responsibility made an impression on the Timeshare agency that it did not take long to cancel the contract and even more, they did not harm my credit so far; that says a lot about the good work of the Primo Management Group , Inc. Although all these procedures were carried out in the midst of a health crisis due to the covid 19 pandemic where all the centers were affected in their capacity, this was not an obstacle to the efforts in my favor ,,, so with a snap of gold, Mirian the Director satisfactorily closed my case definitively, ensuring that we would remain as indefinite clients of Primo Management and as such would be at our disposal in the event of any eventuality. So for those who read this review ,,, this is not a paid commercial ,,, it is my own testimony and experience. Whoever wants to break free from the clutches of Timeshare; Here is the solution! . Thanks Primo Management Group, Inc. Mario and Helen Ten. July 22,2020

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Complaints and Resolutions

Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

1 complaints against Primo Management Group, Inc closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

Primo Management Group is dedicated to helping you eliminate your timeshare.The process of timeshare elimination is what we specialize in, and we make it simple.

Primary Contact: Israel Sanchez Jr. (Founder and Chair, PMG Inc.)
Business Started: 3/20/2015
About Primo Management Group, Inc

We utilize our extensive knowledge and experience to find the most effective ways to cancel a timeshare specifically tailored to each client. We get you out of your timeshare obligation forever.

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

There are no additional DBAs.

There are no additional web sites.


Tim Kearney (Marketing Director)
Teresa Williams (Staff Accountant & Manager)
Customer Service