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4204 Brookside Oaks
Owning Mills, MD 21117
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(844) 385-5845

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Total Amount in Dispute:

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Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to one complaint presented to them.

Although in some cases the company failed to respond to complaints.

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Complaint Closing Statistics

24 complaints against Pruvia closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
1 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
23 Unanswered

24 complaints against Pruvia

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RESPONSE: Complaint was not answered Amount in Dispute: $27.85 Amount Settled: $0.00

Customer Complaint


I haven't received my order yet. I feel like I've been scammed and after the reviews I know for sure I've been scammed. I want my money back. Resolution Sought Give me a refund.

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RESPONSE: Complaint was not answered Amount in Dispute: $70.00 Amount Settled: $0.00

Customer Complaint


I ordered from these clowns on 9-17-20, the first part of my order was supposedly shipped on 9-18-20 & according to the tracking (a Chinese freight company & USPS) the first part of my order was delivered. I never received the first part of my order and there is NOTHING showing where the 2nd part of my order was evens shipped. I have emailed, sent messages on Facebook, sent messages on their scammy website, even went back to some site to track the status of my order and it shows there is no order for the order number they gave me. I filed a complaint with my bank and it was rejected the first time. Then I filed another complaint that is still pending. If my bank does bot refund my money then there will be complaints filed against them as well. I sent them a lot of documentation showing that this company is a scam! DO NOT BUY FROM THIS SCAM ARTIST!!!! I give this company a NEGATIVE 100 Stars!!! Resolution Sought Refund ALL of my money!!

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