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4204 Brookside Oaks
Owning Mills, MD 21117
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(844) 385-5845

https://shinybite.com/

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Total Amount in Dispute:
$675.00

Total Amount Settled:
$103.00

Complaint Experience

7%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to one complaint presented to them.

Although in some cases the company failed to respond to complaints.

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Complaint Closing Statistics

14 complaints against Pruvia closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
1 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
13 Unanswered

14 complaints against Pruvia

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10/20/2020

RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint

9/25/2020

I brought PRUVIA teeth awhile ago sent them back as they are aload of rubbish . I want my money back otherwise I will go to trading standards false advertising also I will put it on social media. Resolution Sought I want my money back

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10/13/2020

RESPONSE: Complaint was not answered Amount in Dispute: $101.93 Amount Settled: $0.00

Customer Complaint

9/17/2020

I ordered their products on July 24. I have yet to receive a package. I have reached out to my financial provider to receive a refund but they are unable to recover said funds. The company has two points of contact (email and phone) but neither are working means of communication. They are literally stealing people's money and maybe even going back into their personal billing information. This company is a SCAM. Resolution Sought I want my refund.

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