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4204 Brookside Oaks
Owning Mills, MD 21117
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(844) 385-5845

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Total Amount in Dispute:

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Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

Although in some cases the company failed to respond to complaints.

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Complaint Closing Statistics

30 complaints against Pruvia closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
1 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
28 Unanswered

30 complaints against Pruvia

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RESPONSE: Complaint was not answered Amount in Dispute: $23.96 Amount Settled: $0.00

Customer Complaint


I ordered the mydream veneers off Facebook, took forever to get here. When I got them they look like costume teeth. On top of that they were dirty. I sent them back never heard anything from anybody at the company. I even Facebook dm them and didn't say anything back. Resolution Sought I want my money back. A full and complete refund. Of the product and the shipping of 3.93 that I paid. I want my $23.96 and $3.93.

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RESPONSE: Complaint was not answered Amount in Dispute: $22.51 Amount Settled: $0.00

Customer Complaint


I bought some "smile veneers" they were supposed to be easy to use and fit. What I have received in the post, I could have bought from the joke shop for £2.99. I'm disgusted and very disappointed, they don't even come with any paperwork, instructions for fitting, nothing!! Just a top set and bottom set in a box in a postage bag. I have no way to contact them to ask for .y money back as I can't seem to find their fb page now. Resolution Sought Refund me.

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