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PSI Behavioral Health LLC

151 inquiries |
Mental Health Services

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3450 Dunn Avenue Suite 201
Jacksonville , FL 32218 | Get Directions

(904) 723-6049

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/18/2021 Eron o.

They are very dangerous for people who have mental health issues

This is a mental health facility that has the worst. They refuse to listen to the clients and won't write out prescriptions where it can be covered by insurance. We called multiple times and tried to get the issue fixed and was hung up on each time. We spoke with the daughter of the owner who said she wouldn't relay messages for us. And she even asked if we could talk the pharmacy into just overlooking the prescription and just giving us the pills when she should know working in the health field that is against the law and they have to follow the prescription unless actually speaking with the doctor. They called the client incompetent because he speaks broken English and is of Hispanic decent. This place needs to be investigated and shut down as soon as possible. They are very dangerous for people who have mental health issues

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against PSI Behavioral Health LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is mental health services.

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Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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