Quest Diagnostics reviews

The woman needs to be fired and has no business touching anyone. She has not just a lack of empathy and lack of skills but a clearly sadistic nature.

A phlebotimist drew my blood in an extremely unprofessional manner. First, she refused to acknowledge my background and need for a butterfly needle. Secondly, she purposely wrapped the band around both arms so tight and smirked when I told her it was incredibly painful and totally unnecessary. She said she would use whatever she felt was necessary and if I moved she would stick me again. This was a very rude and obnoxious individual. It was her first day on the job. She stated all of her training was online and she never drew blood until that day. I will never use Quest again, and I will ensure none of my family goes there or my friends. I have never seen anyone do unprofessional and flat out mean in my entire life. She needs to be fired.
The woman needs to be fired and has no business touching anyone. She has not just a lack of empathy and lack of skills but a clearly sadistic nature.

Disappointing Experience with Quest Diagnostics

As we journey through our IVF process, Progyny insurance has been instrumental in coordinating our treatments and tests. While other providers seamlessly work with Progyny, our recent experience with Quest Diagnostics was disappointing. While my own billing inquiry was swiftly resolved, my wife encountered unprofessional conduct when attempting to address billing matters, leaving her emotionally drained. Moreover, I personally reached out to Quest Diagnostics, recalling previous successful interactions, only to encounter exceedingly rude customer service that abruptly hung up on me before the billing issue could be resolved. Consequently, we have chosen to discontinue our association with Quest Diagnostics and feel compelled to advise others against utilizing their services, as their customer service failed to meet our expectations.